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The influence of internet advertising and electronic word of mouth on consumer perceptions and intention: Some evidence from online group buying

  • Monash University Malaysia

Research output: Contribution to journal › Article › peer-review

53 Citations (Scopus)

Abstract

This article presents a theoretical link among information (Internet advertising [IA]and electronic word of mouth [EWOM]), consumer perceptions (perceived value [PV]and perceived risk [PR]), and consumer intentions in a new mode of electronic commerce-namely, online group buying (OGB). A quantitative study was carried out and data were obtained through a mallintercept systematic sampling distribution of questionnaires. The results indicate that IA and EWOM have a positive effect on consumers' PV and PR of using OGB sites, which in turn have a significant influence on their intentions to shop at OGB sites. A significant relationship also emerges between IA and EWOM. The article concludes with implications of the findings and future research directions.

Original languageEnglish
Pages (from-to)81-89
Number of pages9
JournalJournal of Computer Information Systems
Volume55
Issue number4
DOIs
Publication statusPublished - 1 Jun 2015
Externally publishedYes

Keywords

  • Electronic word of mouth
  • Intention
  • Internet advertising
  • Online group buying
  • Perceived risk
  • Perceived value

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