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State intervention and tourism business resilience: Exploring firm-level crisis responses

  • Joo Ee Gan
  • , Joann P.S. Lim
  • , Alexander Trupp
  • , Wai Ching Poon
  • Sunway University
  • Taylor's University Malaysia
  • Universiti Teknologi Petronas

Research output: Contribution to journal › Article › peer-review

20 Citations (Scopus)

Abstract

Business resilience and government intervention are critical in navigating crises. Guided by resilience theory and concepts of state intervention in global crises, this article examines firm-level strategies to the Covid-19 pandemic. The qualitative findings decipher adaptive resilience and business survival strategies concerning cashflow management, human resource management, management of current liabilities, asset management, and alternative business avenues. Government intervention included financial assistance, wage subsidy, loan moratorium, and other stimulus measures. Findings reveal mixed responses, highlighting the need for tailored and effective government intervention. The study extends resilience theory by integrating state intervention as an external driver of adaptive resilience, thereby providing a holistic understanding of resilience in crises. Practical implications provide policy-makers with insights on more effective crisis response strategies.

Original languageEnglish
Article number100142
JournalAnnals of Tourism Research Empirical Insights
Volume5
Issue number2
DOIs
Publication statusPublished - Nov 2024
Externally publishedYes

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 12 - Responsible Consumption and Production
    SDG 12 Responsible Consumption and Production

Keywords

  • Adaptive resilience
  • Crisis management
  • Economic stimulus
  • Government intervention
  • Malaysia
  • Tourism business

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