SERVANT LEADERSHIP AND ETHICAL CLIMATE AS ANTECEDENTS OF TURNOVER INTENTIONS IN THE RESTAURANT INDUSTRY OF PAKISTAN

Maqsood Ullah; Muhammad Yasir; Muhammad Hamayun; Abrar Ullah; Sajjad Nawaz Khan

SERVANT LEADERSHIP AND ETHICAL CLIMATE AS ANTECEDENTS OF TURNOVER INTENTIONS IN THE RESTAURANT INDUSTRY OF PAKISTAN

Maqsood Ullah
, Muhammad Yasir
, Muhammad Hamayun
, Abrar Ullah
, Sajjad Nawaz Khan

Bacha Khan University
University of Swabi
Iqra University

Research output: Contribution to journal › Article › peer-review

11 Citations (Scopus)

Abstract

Employees’ turnover intention is one of the main problems which exist in the restaurant industry. Therefore, this study investigated the effect of servant leadership and ethical climate on turnover intention; in addition, ethical climate was investigated as a mediator between servant leadership and turnover intention specifically in the restaurant industry of Pakistan. Data from 216 frontline employees and waiters was utilized for data analysis. Afterwards, direct and indirect effects were examined. Findings showed a (i) negative relationship between servant leadership and turnover intention, (ii) positive relationship between servant leadership and ethical climate, (iii) negative relationship between ethical climate and turnover intention, and that (iv) ethical climate mediates between servant leadership and turnover intention. Hence, providing several practical and theoretical implications.

Original language	English
Pages (from-to)	1-16
Number of pages	16
Journal	Academy of Entrepreneurship Journal
Volume	27
Issue number	SpecialIssue 2
Publication status	Published - 2021
Externally published	Yes

Keywords

Ethical Climate
Restaurant Industry
Servant Leadership
Turnover Intention

Cite this

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title = "SERVANT LEADERSHIP AND ETHICAL CLIMATE AS ANTECEDENTS OF TURNOVER INTENTIONS IN THE RESTAURANT INDUSTRY OF PAKISTAN",

abstract = "Employees{\textquoteright} turnover intention is one of the main problems which exist in the restaurant industry. Therefore, this study investigated the effect of servant leadership and ethical climate on turnover intention; in addition, ethical climate was investigated as a mediator between servant leadership and turnover intention specifically in the restaurant industry of Pakistan. Data from 216 frontline employees and waiters was utilized for data analysis. Afterwards, direct and indirect effects were examined. Findings showed a (i) negative relationship between servant leadership and turnover intention, (ii) positive relationship between servant leadership and ethical climate, (iii) negative relationship between ethical climate and turnover intention, and that (iv) ethical climate mediates between servant leadership and turnover intention. Hence, providing several practical and theoretical implications.",

keywords = "Ethical Climate, Restaurant Industry, Servant Leadership, Turnover Intention",

author = "Maqsood Ullah and Muhammad Yasir and Muhammad Hamayun and Abrar Ullah and Khan, \{Sajjad Nawaz\}",

year = "2021",

language = "English",

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T1 - SERVANT LEADERSHIP AND ETHICAL CLIMATE AS ANTECEDENTS OF TURNOVER INTENTIONS IN THE RESTAURANT INDUSTRY OF PAKISTAN

AU - Ullah, Maqsood

AU - Yasir, Muhammad

AU - Hamayun, Muhammad

AU - Ullah, Abrar

AU - Khan, Sajjad Nawaz

PY - 2021

Y1 - 2021

N2 - Employees’ turnover intention is one of the main problems which exist in the restaurant industry. Therefore, this study investigated the effect of servant leadership and ethical climate on turnover intention; in addition, ethical climate was investigated as a mediator between servant leadership and turnover intention specifically in the restaurant industry of Pakistan. Data from 216 frontline employees and waiters was utilized for data analysis. Afterwards, direct and indirect effects were examined. Findings showed a (i) negative relationship between servant leadership and turnover intention, (ii) positive relationship between servant leadership and ethical climate, (iii) negative relationship between ethical climate and turnover intention, and that (iv) ethical climate mediates between servant leadership and turnover intention. Hence, providing several practical and theoretical implications.

AB - Employees’ turnover intention is one of the main problems which exist in the restaurant industry. Therefore, this study investigated the effect of servant leadership and ethical climate on turnover intention; in addition, ethical climate was investigated as a mediator between servant leadership and turnover intention specifically in the restaurant industry of Pakistan. Data from 216 frontline employees and waiters was utilized for data analysis. Afterwards, direct and indirect effects were examined. Findings showed a (i) negative relationship between servant leadership and turnover intention, (ii) positive relationship between servant leadership and ethical climate, (iii) negative relationship between ethical climate and turnover intention, and that (iv) ethical climate mediates between servant leadership and turnover intention. Hence, providing several practical and theoretical implications.

KW - Ethical Climate

KW - Restaurant Industry

KW - Servant Leadership

KW - Turnover Intention

UR - https://www.scopus.com/pages/publications/85112365984

M3 - Article

AN - SCOPUS:85112365984

SN - 1087-9595

VL - 27

SP - 1

EP - 16

JO - Academy of Entrepreneurship Journal

JF - Academy of Entrepreneurship Journal

IS - SpecialIssue 2

ER -

SERVANT LEADERSHIP AND ETHICAL CLIMATE AS ANTECEDENTS OF TURNOVER INTENTIONS IN THE RESTAURANT INDUSTRY OF PAKISTAN

Abstract

Keywords

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