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Navigating New Norms: ChatGPT’s Integration and Its Critical Reception in Higher Education

  • Yazilmiwati Yaacob
  • , Malissa Maria Mahmud
  • , Usha Nagasundram
  • , Nur Izzati Mustamam
  • , Rozaini Ahmad
  • , Muhammad Safwan Mohd A’Seri
  • Sunway College
  • Sunway University

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

5 Citations (Scopus)

Abstract

The integration of artificial intelligence (AI) in higher education has introduced transformative tools like ChatGPT, which simulate human interaction and assist students in various academic tasks. This study examines the awareness, perceived effectiveness, and attitudes towards ChatGPT among business students at Sunway College and Sunway University in Malaysia. Using the Technology Acceptance Model (TAM) framework, the research explores factors influencing students’ acceptance of ChatGPT, focusing on perceived usefulness (PU) and attitude towards use (ATU). Results indicate widespread awareness and positive attitudes towards ChatGPT’s capabilities in aiding academic activities such as information retrieval and assignment completion. However, concerns about the tool’s accuracy highlight areas for improvement. The study suggests further research to enhance ChatGPT’s functionality and expand its adoption across diverse educational contexts.

Original languageEnglish
Title of host publicationProceedings of the 2024 the 16th International Conference on Education Technology and Computers, ICETC 2024
PublisherAssociation for Computing Machinery, Inc
Pages179-184
Number of pages6
ISBN (Electronic)9798400717819
DOIs
Publication statusPublished - 21 Jan 2025
Externally publishedYes
Event16th International Conference on Education Technology and Computers, ICETC 2024 - Porto, Portugal
Duration: 18 Sept 2024 → 21 Sept 2024

Publication series

NameProceedings of the 2024 the 16th International Conference on Education Technology and Computers, ICETC 2024

Conference

Conference16th International Conference on Education Technology and Computers, ICETC 2024
Country/TerritoryPortugal
CityPorto
Period18/09/24 → 21/09/24

Keywords

  • Academic
  • Attitude towards use
  • Education
  • Perceived usefulness

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