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MOA and TRA in social commerce: An integrated model

  • Multimedia University
  • Monash University Malaysia

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

22 Citations (Scopus)

Abstract

The growth of social commerce and social shopping communities have changed the nature of online shopping and human social interaction. However, relatively little work has been conducted to study the motivational factors affecting the individuals' social commerce behavior. Drawing from both Motivation, Opportunity and Ability Theory (MOA), and Theory of Reasoned Action (TRA), this paper examines the influence of motivation, ability and opportunity on social commerce adoption. Survey questionnaires are personally-administered to 220 university students. Results indicate that individuals' behavioral intention to use social commerce is predicted with higher levels of motivation, ability and normative belief. Individuals' behavioral intention to use social commerce also significantly affects the individuals' actual social commerce behavior. This paper concludes with a discussion of research implications and new directions for future studies in the field social commerce.

Original languageEnglish
Title of host publicationIEEE International Conference on Industrial Engineering and Engineering Management, IEEM2011
Pages1375-1379
Number of pages5
DOIs
Publication statusPublished - 2011
Externally publishedYes
EventIEEE International Conference on Industrial Engineering and Engineering Management, IEEM2011 - Singapore, Singapore
Duration: 6 Dec 2011 → 9 Dec 2011

Publication series

NameIEEE International Conference on Industrial Engineering and Engineering Management
ISSN (Print)2157-3611
ISSN (Electronic)2157-362X

Conference

ConferenceIEEE International Conference on Industrial Engineering and Engineering Management, IEEM2011
Country/TerritorySingapore
CitySingapore
Period6/12/11 → 9/12/11

Keywords

  • motivation
  • opportunity and ability theory
  • Social commerce
  • theory of reasoned action

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