Determinants of organizational performance: A case study on an electronic company in Malaysia

The case illustrates several organizational behavior issues such as leadership change and style, employee turnover, employee dissatisfaction, management conflict, organizational politics in workplace. It also highlights the importance of cultural issues in management and in particular the need for top management to understand the culture and values of employees. The case is about electrical engineering Company based in Malaysia. This company was run by Mr. Tan who was successfully handling these businesses and the employees were very happy as well as satisfied with their employer, after his death his son took the responsibilities and like his father he also managed successfully the company, but he also died and the problem created after his death. The new management system applied and inner conflicts among the management started on various issues which led strict policy towards employees and employees were dissatisfied. After that, management realized the problem and tried to give the proper work environment to the employees so that they can be happy and satisfied like before but the problem did not solve and situation did not improve.